'Hackers downloaded voters' personal data'

HARARE - The Information Communication Technology  (ICT) and Cyber Security ministry has said personalised, unsolicited campaign messages sent to potential voters’ mobile phones by the ruling party could have emanated from an unprotected voters’ roll published on the Internet.

While the Zimbabwe Electoral Commission (Zec) has staunchly denied surreptitiously leaking voters’ data to the ruling Zanu PF party, opposition leader Nelson Chamisa — who staged a massive demonstration in the capital Harare yesterday — said Zec was working in cahoots with the ruling party to steal the vote and “has been caught with its hands in the cookie jar”.

“There is no legal way for any political party to access voter phone numbers,” Chamisa said.

ICT and Cyber Security minister Supa Mandiwanzira said yesterday his ministry is aware that Zec issued a protected copy of the roll while the one that has been published on the Internet is unprotected.

“Such data cannot and should not be made public without the permission of the voters themselves. Publication of physical addresses and phone numbers of voters without their authority is an abuse of the Internet just as it is unconstitutional,” Mandiwanzira said in a statement. 

The statement did not state how information on the Zec database was downloaded to the Internet by the unknown party.

There are questions why there was no password or authentication of any kind protecting the information.

This is the first time Zimbabwe’s confidential electoral rolls have been discovered on the Internet.

Mandiwanzira said: “The ministry will not hesitate to take action against those found to be undermining the people’s right to privacy. The ministry hereby warns those that are publishing the unprotected voters’ roll and the Internet service provider hosting the site to cease their actions immediately. The ministry will not hesitate to take action against those found to be undermining the people’s right to privacy.”

The revelations raise questions whether the database containing sensitive personal details of over five million Zimbabwean voters is secure or not.

Two weeks ago, Zec chairperson Priscilla Chigumba said they were forced to tighten security to avoid disruption of the biometric voter registration (BVR) servers after there were attempts to hack into the system.

The hackers did not succeed, according to Chigumba.

On Monday, Chigumba denied Zec had given personal information of voters to Zanu PF but promised to conduct an investigation to ascertain what really happened.

Zec commissioner Qhubani Moyo suggested that mobile network operators could have sold the customer data to Zanu PF but Econet Wireless quickly refuted Zec’s statements saying that it doesn’t sell or give customer data to any third parties except to Potraz as part of the regulatory requirements. The State-run Telecel and NetOne have remained mum.

Potraz also joined the bandwagon saying they did not share any subscriber information with third parties as alleged by Zec.

International Crisis Group’s senior consultant for Southern Africa, Piers Pigou, said there was no smoke without fire.

“What are the implications of this breach of private data? Especially in a context where the legacies of fear and suspicion run so deep,” he pondered.

Chamisa said the targeted campaign messaging is the biggest political scandal of the year considering that Zec is supposed to guarantee the privacy of voters and called for a full-fledged investigation to establish how Zanu PF ended with cell phone numbers of registered voters.

“Zec has become an extension of Zanu PF. It is surprising that those in Zanu PF have become spokespersons of Zec, we have the likes of Pupurai Togarepi and Simon Khaya Moyo defending Zec. We have established that there is some sharing of data between Zanu PF and Zec, and we want that investigated,” said Chamisa.

Zanu PF’s spokesperson Simon Khaya Moyo has said on Tuesday that the ruling party has no issue with Zec and was never given a voters’ roll with contacts details of registered voters.

“This is absolutely nonsense, Zec is an independent body, they are not part of our structures, we are not going to get into a corner with them, why should we?” asked Khaya Moyo.

Asked how Zanu PF candidates ended up having contact details of registered voters in particular constituencies, Khaya Moyo said “why don’t you ask them”.

Comments (12)

Say what? I thought that Chigumba lady said the data was safe and unhackable? Fools. Just admit it. You are in bed with Zanu PF. Manje muchapihwa Aids

Moe Syslack - 12 July 2018

How does Supa Mandiwanzira know that the role was unprotected? ZEC and the Minister have a lot to answer. It's not a coincidence. ZEC is the most incompetent organisation in the world which is not accountable for its actions. ZEC is quick to dismiss and deny its incompetence, despite the full knowledge of its compromise.

Laj Mankanj - 12 July 2018

All those zanu pf candidates who have contact details of registered voters must be disqualified from the elections.

wise - 13 July 2018

The Minister, a fine gentleman and a young technocrat, has departed from the truth. We all know that ZANU PF was given unfettered access to the voters role according to Professor Jonathan Moyo and these are the invariable consequences of such nefarious, if not criminal malfeasance. Let's find a way to counteract the rigging machinations of ZEC.

Diaspora Proxy Vote Strategy - 13 July 2018

Why was it(registered voters contact details information) accessed only by zanu pf candidates.This was no mistake at all.

wise - 13 July 2018

Mandiwanzira, we are not stupid. Your Zanu and ZEC are one and the same evil.

DZIMBABWE - 13 July 2018

Come on Supa, ZEC and ZANU PF . The information was in the safe custody of ZEC and someone hacked the database and the information found its way into the hands of ZANU PF only , who in turn used the unsolicited material top contact the voters?. Who is fooling who here ?

Jaikolu Maison - 13 July 2018

MDC supporters you have one problem, you are passive blind followers of a liar chamisa, hence you have widely and wildly internalize that disease. however 30 july E.D is going to treat your disease. #tagEDhasallvotes.

Dzimbabwe - 13 July 2018

@Dzimbahwe art thou a cogitating nincompoop?

Zum - 13 July 2018

One desirable consequence of ZEC bungling is the real prospect of international pressure. Without the misuse of ZEC details, the one sided - guided and secretive voting by the police, the contradictory statements on police voting, the 141 year old voter etc, we would not have had a case for SADC/AU pressure. I applaud Chigumba for this mess. Come to think of it although Mudede was more ZANU than Chigumba he was slightly smarter in his deception. The world shall see and all Zimbabweans must think about how to defeat the planned deception.

Diaspora Proxy Vote Strategy - 13 July 2018

Meaning to say ZEC uploaded the roll to the internet after Zanu Pf had been caught offside so that they can have a convenient explanation to exonerate Zanu Pf. ZEC and Zanu Pf have a clearly unholy union thats why Zanu Pf mourns more than anyone else when ZEC or Chigumba are attacked. Perenial cheaters,riggers and possible state agents such as Sillaigwana cannot be expected to run clean elections.Its unfortunate that ED was well schooled by Mugabe,there wont be any change thats why the same violent thugs who supported Mugabe are still calling the shots in ED's government. Once Zanu Pf always Zanu Pf ,the wolf will never become a sheep!

Gamatoxweevils - 17 July 2018

And is the Minister going to bring to book all those Zanu pf candidates who had access to the voters role and find out where they got it from????

Musadaro - 19 July 2018

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