Zim cryptocurrency exchange makes waves

HARARE - Zimbabwe’s only cryptocurrency exchange, Golix, has reached a massive milestone after it cleared over 2 000 customer support tickets in less than two weeks.

The company, which is known for allowing Zimbabweans to make international cross border payments easily and effectively, managed to achieve such an achievement when they increased their customer support desks by 500 percent at the end of 2017.

Golix head of customer care support Nomsa Mukuze said the exchange has adopted a different approach, to the extent of opening up a number of channels that customers can reach them in order to get assistance should the need arise.

Interestingly, the company has quickly latched on to WhatsApp for Business, a service that the instant messaging mobile application just recently opened up to Zimbabwean users.

“Growth in block-chain technology has been exponential not just in Zimbabwe and Africa but worldwide as a whole. With Golix having over 45 000 customers and growing, a fully equipped Customer Support team is a no-brainer,” she said.


Comments (1)

If you want to lose money buy Bitcoin through these faceless people - hokoyo comrades

ace mukadota - 26 February 2018

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