Zesa should be competent

EDITOR — Please, may your paper  help out on a problem I believe does not affect me only but the entire country concerning those with prepaid electricity meters installed in their premises/homes.

Please, investigate this matter urgently and let us have a solution.

When prepaid electricity meters were introduced, I cursed the development because it meant I was no longer going to enjoy the free credit.

But it turned out this was a blessing in disguise in that I no longer receive bloated Zesa bills and I am able to budget and plan my finances properly.

However, I now have a very serious concern and can  Zesa management please advise on what is going on.

The purchase of prepaid electricity vouchers is a nightmare with crazy queues at Zesa revenue offices all the time.  Queues at desginated supermarkets and outlets  are even longer and the service is very slow and sometimes  not available.

The situation is getting out of control and clearly Zesa management is clueless on how to address the problem if they even view this as a problem at all.  Can Zesa management be reminded they work for the public good and  with more and more prepaid meters being installed there will be more chaos.

Why should there be confusion of this nature if Zesa management is competent.

If Zesa is unable to resolve the problem, then the ministry of energy has to intervene and urgently address the problem before the issue becomes a national embarrassment.

Zesa Client,

Harare

Comments (2)

The ministry of energy is run by a gaetric headmaster and will do nothing my friend. He does not even know what is 'voltage' so to expect him to know about prepaid meters is expecting too much. The top guys at ZESA are too fat with filthy lucre to think about that. All they do when they meet is to discuss how fast their latest cars are and who has a more beautiful girlfriend.

Maita Manyuka - 2 January 2014

ZESA you should introduce payment points at every district office. Simple! So whats the fuss about nhai ZESA???

Zuruvi - 2 January 2014

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